Am I eligible to join CBHS?
If you or your parents ever worked for the Commonwealth Bank or its subsidiary companies, you are eligible.
If you were employed to work within the Commonwealth Bank as Agency staff, you are also eligible to join.
If you are eligible, your partner, dependants, siblings, parents or grandchildren are also able to join CBHS.
I am having a baby, what do I need to be aware of?
Click here for more information.
How old can a dependant be?
A dependant child can remain on a family cover until they are 18 years old. A student dependant can remain on a family cover until they are 25 years old.
What is a student dependant?
A student dependant is someone who is unmarried, 18-24 years of age, and attending full time study at a recognised school, college or university.
When I suspend or cancel my membership, from what date is it accepted?
Suspensions and cancellations are processed from the date a member is paid up to.
I used to be a member of the Commonwealth Bank Health Society but when I left the bank I had to leave the Health Society. Can I rejoin CBHS Health Fund Limited?
Yes you can. Ring 1300 654 123 for details or log on to www.cbhs.com.au.
If I visit a natural therapist, what do I have to give CBHS when I submit my claim?
For any alternative health claims you must submit an official receipt from the provider, detailing the type of consultation, the provider's name, address, phone number, association registered with and registration number.
I have single Basic Hospital cover and earn over $73,000. Now I have been told this is not enough to avoid paying the Medicare Levy Surcharge. Is this true?
No. The Medicare Levy Surcharge is for 'higher' income earners who do not have Private Hospital cover. Basic Hospital is enough to be exempt from paying the additional levy.