for providers


patient eligibility check – HELPER

HELPER is a 24/7 online free service for hospitals and medical service providers to conduct a patient eligibility check.

If you are not registered for HELPER you can download the HELPER Registration Form

benefit statements

Hospitals and Medical Practitioners are able to log into our secure website and access information regarding CBHS direct credit payments. Coming Soon.


Product Information
Hospitals are able to view hospital levels of cover to find out what’s covered including Co-payment information.

medical providers

Access Gap Cover (AGC)
AGC is a medical gap cover arrangement for services to admitted hospital patients. For information on Billing and Business Guidelines, FAQ’s and Schedule of Benefits, go to the Australian Health Service Alliance website by selecting the arrow below.


electronic claiming

CBHS participates in electronic claiming using ECLIPSE (Electronic Claim Lodgement and Information Processing Service Environment), HICAPS and Health Group CSC.

provider recognition

Find out how to become a CBHS Recognised Provider

provider forms

For all CBHS provider forms