1) Contact CBHS to add new family member to your cover
When notifying CBHS of a new addition to the family you will need to provide your baby's full name, date of birth and gender.
Family and Sole Parent Cover
If you have family or sole parent cover, all waiting periods will be waived for your baby as long as you notify CBHS within 2 calendar months of the birth.If you have single cover, all waiting periods will be waived for your baby if you upgrade to family cover within 28 days of the birth. This upgrade must take affect from the date your baby was born.
Single Cover
If you have single cover, all waiting periods will be waived for your baby if you upgrade to family or sole parent cover within 2 calendar months of the birth. This upgrade must take affect from the date your baby was born.
2) Claim for expenses incurred in Hospital
If your doctor participates in Access Gap Cover
Your doctor should bill CBHS directly. If the doctor sends the bill to you, forward this to CBHS, do not take it to Medicare first - we will forward to Medicare on your behalf once we have processed our portion.
If your doctor does not participate in Access Gap Cover
Take the bills to Medicare - fill in the two-way form and Medicare will forward them to CBHS once they have processed their portion.