At CBHS, we assist our members with gaining access to medical care and support to better your health and wellbeing. Our health management programs offer members value for money and ongoing support for special requirements.

Prevention and management

Our chronic disease management programs (CDMPs) are focused on the prevention and management of chronic diseases. They provide valuable preventative and disease management advice for members who have a chronic disease, such as diabetes, coronary artery disease and osteoporosis as examples.

CBHS works with clinically specialised providers to deliver these programs to members. Members can expect a focus on self-education as well as telephone-based support, and health professionals will work with members to set specific health goals and manage treatment. Members’ doctors can be kept aware and informed of the advice and actions being recommended during the member’s participation in a CDMP if required.

Benefits of CDMPs

Our CDMPs provide a number of real advantages for our members:

  • Preventing hospital admissions - Telephone-based self-management CDMPs from trained professionals enable members to manage their disease (including medications and treatment) more effectively, thereby reducing the need for hospital admissions.
  • Better quality of life - Many people are living with a chronic disease that affects their quality of life. A CDMP can minimise the impact of a disease on a patient’s life by providing information and ongoing support for working towards specific health goals. A CDMP gives you more control over your chronic disease.
  • Complementing treatment program - A CDMP is developed in consultation with the patient’s doctors, so they complement your existing treatment program.

Can I participate in a CDMP?

Members who hold hospital or package cover for the duration of the program and who have been identified as high risk for chronic diseases may apply to participate in a CDMP.

If you have an existing chronic disease or are at high risk of developing a chronic disease, you may contact directly or, you may also be invited by CBHS to participate in a CDMP. We will contact you directly by mail, email or phone in these cases.

Do I have to pay extra to participate?

Our CDMPs are provided free of charge to members who hold hospital or package cover for the duration of the program. However, additional costs may be payable depending on your personalised CDMP. As an example, you might be recommended to join the gym or have a personal trainer. You would pay for the costs for these, but some of these additional costs may be partially covered by your Extras cover.

Are there waiting periods for CDMPs?

The standard hospital waiting period applies for a hospital or package policy. In most cases this is 2 months.

To find our more about our CDMP programs contact our Health & Wellness Consultants on (02) 9685 7567 or email

What Our Members Think

I joined as a CBHS member in 1978. Through many health events and challenges CBHS has always been there for me and my family. Their exceptional service over this time has always been appreciated.

- Jenny J

What Our Members Think

I've not long joined CBHS from another fund, but so far I've been impressed by the super helpful and friendly staff, the higher claim limits and rebates at a very competitive premium, and how easy it is to lodge manual claims through the app. Thanks CBHS - you've won me over! 😃

- Jessica B

What Our Members Think

What I love about CBHS is their customer service - friendly staff and always ready to help and email you the information you ask about. Keep up the great work!!!

- Linda S

What Our Members Think

I love CBHS as its so so easy to lodge a claim and whenever i need a question answered friendly consultant is one phone call away. The phone back option instead of waiting is brilliant!

- Rachel N

What Our Members Think

I have been with CBHS since I began at CBA 15 years ago...Now I have three beautiful children, one who has a disability. Our top extras cover has been really essential for his early intervention. I do love the ease of claiming online.

- Annette E

What Our Members Think

I am relatively new to CBHS and am loving it already. I worked for a CBA subsidiary a long time ago but was still eligible to join. So much better that the for-profit funds - our premium is only a little more and we pay a lower co-contribution and get great benefits. I am loving the massage rebate for my partner and gym rebate for me!

- David G

What Our Members Think

I'm extremely happy with CBHS! I have been a customer for about six years. I think the price is reasonable. And i would refer you to my family and friends any day. Thankyou CBHS!!!

- Karen W

What Our Members Think

Love CBHS as I never have to doubt that they've got my back when I need it. Been through other insurers who have limited options or limits, yet cost the same or more.

- Mark F