Contact us

Here at CBHS we are committed to providing our members with exceptional member care service, simple claiming, affordable premiums and high-value products and benefits.

General enquiries

Email - help@cbhs.com.au
Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)
From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEDT)
Fax - (02) 9843 7676
Post - CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124


Provider relations

Email - providers@cbhs.com.au
Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)
Fax - (02) 9843 7677 (Provider Relations direct line)
Post - CBHS Health Fund Limited
Attention: Provider Relations
Locked Bag 5014
Parramatta NSW 2124


CBHS Head Office

Phone - (02) 9843 7666
Post - CBHS Health Fund Limited
Level 5, 79 George St
Parramatta NSW 2150
Australia

To submit your claims

Email - claims@cbhs.com.au for paper claims
eclaims@cbhs.com.au for eclaims
Post - CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124
Fax - (02) 9843 7676




Health and Wellness

(Chronic Disease Management & Hospital Substitute Treatment Programs)

Email - wellness@cbhs.com.au
Phone – 02 9685 7567 Fax - (02) 9843 7676
Post - CBHS Health Fund Limited
Attention: Health and Wellness team
Locked Bag 5014
Parramatta NSW 2124 

 


Private Health Insurance Ombudsman

Complaints hotline: 1300 362 072 (option 4 for private health insurance)
Health insurance advice: 1300 737 299
Fax - (02) 6276 0123
Email: phio.info@ombudsman.gov.au
Website - www.privatehealth.gov.au 
Post - The Private Health Insurance Ombudsman
Office of the Commonwealth Ombudsman
GPO Box 442
CANBERRA ACT 2601