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About us

About us

CBHS is a great place to work with positive, capable and dedicated people, who live our values and work together. We have over 140 employees across the major Australian states.

Founded by CommBank

Founded by CommBank

In 1951, we were founded by CommBank to look after the health and wellbeing of all staff. To this date, we continue to support current and former employees of the CBA Group and their direct families.

Our mission

Our mission

We are a member owned health fund providing a choice of products that meet our own members' needs through an exceptional service and value experience. We are known for improving the health and wellbeing of our members rather than just paying claims.

Member Owned Fund CBHS

Choosing a health fund used to be a difficult and time-consuming process, but now member owned funds like CBHS have made it a very simple choice. The only question that you now need to ask yourself is ‘Do you want a health fund that works for you and your family, or one that works for investors?’

It’s as simple as that. CBHS has been set up with the sole aim of benefiting our own members. Rather than chasing profits from shareholders or overseas masters, member owned funds like CBHS reinvest their profits back into the fund to help develop better products for their members.


Member Owned Fund CBHS

The benefits of a member owned fund

Because member owned funds are focused solely on serving their members, they offer substantial benefits that privately owned and for profit health funds just can’t match. These include:

  • Better service – Member owned funds are all about serving their members, and because of this they simply do a better job. They treat you like a person instead of a number, and they go that extra mile to help you in any way they can. The proof? The Private Health Ombudsman receives far less complaints each year about CBHS relative to its membership than the majority of other funds.
  • Constant improvement – Because member owned funds reinvest their profits back into the fund, they have more capital to spend on creating better health benefits and providing better service to you and your family. Proof? CBHS is currently investing in new ways for members to access their accounts more conveniently, including streamlined email, phone, and online access.
  • Lower premiums and higher benefits – Member owned health funds consistently beat the privately owned funds in both cost and benefits received. Proof? In NSW, a family with top hospital cover and no excess will pay $480 a year less with CBHS (before the Australian Government Rebate on private health insurance) than with the open health fund rated last year’s cheapest fund (for top insurance cover policy with $0 excess) by Choice Magazine*.

The best member owned fund for you, just ask our own members

If you’re a past or present CBA Group employee or immediate family member, choosing a health fund has never been easier. For better service, greater convenience, lower premiums and higher benefits, choose CBHS - the member owned fund that works for you. To find out more, send us an email at help@cbhs.com.au or give our friendly Member Care team a call on 1300 654 123.

*Source: http://www.choice.com.au/