Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Gap

    The 'medical gap' is the difference between the doctor's fee for services provided in hospital and the combined Medicare benefit and health insurance benefit. The patient must pay this amount, unless the specialist has.. Read more

    The 'medical gap' is the difference between the doctor's fee for services provided in hospital and the combined Medicare benefit and health insurance benefit. The patient must pay this amount, unless the specialist has participated in the CBHS Access Gap scheme. You may also need to make a payment for non-medical hospital services, consultations in a specialist's rooms, or ancillary services.

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  • Gap Assist

    A medical gap benefit to assist with any out-of-pocket expenses which may incur as a result of a hospitalisation. CBHS Prestige (Gold) offers a Gap Assist benefit of $200 per person, per calendar year and the StepUp (Bronze Plus).. Read more

    A medical gap benefit to assist with any out-of-pocket expenses which may incur as a result of a hospitalisation. CBHS Prestige (Gold) offers a Gap Assist benefit of $200 per person, per calendar year and the StepUp (Bronze Plus) Package Cover offers a Gap Assist benefit of $100 per person, per calendar year.

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  • Gym Membership

    Under CBHS Wellness Benefits, members can claim towards Gym Membership when the services are received as part of a Health Management Program designed to improve or reduce a specific health or medical condition. The Health.. Read more

    Under CBHS Wellness Benefits, members can claim towards Gym Membership when the services are received as part of a Health Management Program designed to improve or reduce a specific health or medical condition. The Health Management Program Authorisation (HMPA) form can be downloaded here

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Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.