Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Nebuliser

    A nebuliser is a machine that converts liquid medication into a fine mist that can then be inhaled.

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  • Non-admitted patient

    A non-admitted patient (or outpatient) is an individual who comes to a hospital or clinic for medical care but does not need to be admitted.

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  • Norfolk Island

    Members residing in Norfolk Island are entitled to identical benefits to those available to CBHS members in Australia. CBHS benefits to members residing on Norfolk Island are as follows: Hospitalisation costs on Norfolk Island.. Read more

    Members residing in Norfolk Island are entitled to identical benefits to those available to CBHS members in Australia. CBHS benefits to members residing on Norfolk Island are as follows:

    • Hospitalisation costs on Norfolk Island are covered as if the treatment occurred in Australia.
    • Hospitalisation costs for Norfolk Island members who come to Australia for hospitalisation are covered under the Hospital Purchaser Provider Agreement (HPPA).
    • For non-HPPA hospital, minister default applies.
    • Norfolk Island member who hold a current Medicare card are entitled to the 25% medical and Access Gap Cover benefits.
    • Norfolk Island members who do not hold a current Medicare card cannot claim the 25% medical benefits or Access gap Cover
    • benefits.
    • Is transported to an Australian Hospital (not a New Zealand Hospital)
    • The provider of the services is a recognised Emergency Ambulance provider by CBHS (e.g. not defence force plane etc)

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Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.