Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Pharmaceutical Benefits Scheme (PBS)

    The Pharmaceutical Benefits Scheme (PBS) gives all Australian residents and eligible overseas visitors access to prescription medicine in a way that is affordable, reliable and timely. Through the PBS, the Australian Government.. Read more

    The Pharmaceutical Benefits Scheme (PBS) gives all Australian residents and eligible overseas visitors access to prescription medicine in a way that is affordable, reliable and timely. Through the PBS, the Australian Government subsidises the cost of listed prescription medicine, making it more affordable for all Australians.

    Tags:
    See also:
  • Pharmaceutical Safety Net

    The PBS Safety Net reduces the cost of prescription medicines for individuals and families once the PBS Safety Net threshold has been reached. If you or your family need a lot of medicines in a calendar year, the PBS Safety Net.. Read more

    The PBS Safety Net reduces the cost of prescription medicines for individuals and families once the PBS Safety Net threshold has been reached. If you or your family need a lot of medicines in a calendar year, the PBS Safety Net helps you with the cost of your medicines. Your local chemist is able to advise you of the current PBS Safety Net amount. Alternatively for more information go to Pharmaceutical Safety Net .

    Tags:
    See also:
  • Physiotherapy

    Physiotherapy is a healthcare profession that assesses, diagnoses, treats, and works to prevent disease and disability through physical means. Physiotherapists are experts in movement and function who work in partnership with.. Read more

    Physiotherapy is a healthcare profession that assesses, diagnoses, treats, and works to prevent disease and disability through physical means. Physiotherapists are experts in movement and function who work in partnership with their patients, assisting them to overcome movement disorders, which may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events.

    Tags:
    See also:
  • Podiatry

    A podiatrist is a health professional who deals with the prevention, diagnosis, treatment and rehabilitation of medical and surgical conditions of the feet and lower limbs.

    Tags:
    See also:
  • Pre-Existing Condition

    A pre-existing condition is an ailment or illness for which the signs or symptoms were evident up to 6 months before a person became insured by a policy.  It is the opinion of the CBHS appointed doctor that determines whether.. Read more

    A pre-existing condition is an ailment or illness for which the signs or symptoms were evident up to 6 months before a person became insured by a policy.  It is the opinion of the CBHS appointed doctor that determines whether the signs or symptoms were in existence – that doctor, however, will have regard to any information provided by the member’s doctor.

    Members must wait 12 months to be covered for pre-existing condition where they upgrade their cover.

    Tags:
    See also:
  • Pregnancy

    Pregnancy is covered in an agreement or public hospital, provided that you have the right level of cover and no waiting periods. The waiting periods for pregnancy in 12 months on all levels of CBHS hospital covers. To confirm.. Read more

    Pregnancy is covered in an agreement or public hospital, provided that you have the right level of cover and no waiting periods. The waiting periods for pregnancy in 12 months on all levels of CBHS hospital covers. To confirm cover, please contact our Member Care Centre on 1300 654 123 or r help@cbhs.com.au

    Tags:
    See also:
  • Pregnancy Ultrasound

    Ultrasound is used during pregnancy to check the baby's development and to help pick up any abnormalities. Non-admitted (outpatient) ultrasounds are not claimable from CBHS but can be claimed from Medicare. 

    Tags:
    ultrasounds
    See also:
    Hospital Cover
  • Premium

    Financial cost of obtaining a health insurance policy, paid as a lump sum or in instalments during the duration of the policy.

    Tags:
    See also:
  • Privacy

    CBHS respects your privacy. Protecting personal information is important to CBHS and is required by law. CBHS handles personal information in accordance with the provisions of the Commonwealth Privacy Act 1988 and the National.. Read more

    CBHS respects your privacy. Protecting personal information is important to CBHS and is required by law. CBHS handles personal information in accordance with the provisions of the Commonwealth Privacy Act 1988 and the National Privacy Principles under that Act.

    You can obtain a copy of the CBHS Privacy Policy here

    CBHS has a Privacy Officer responsible for ensuring that this policy and its procedures are followed. The Privacy Officer is also available to answer any questions or complaints members and staff have in relation to privacy. The Officer can be contacted in the following ways:

    Privacy Officer
    CBHS Health Fund Limited
    Level 5, 79 George Street
    Parramatta NSW 2150
    Phone: (02) 9843 7603
    Email:privacy@cbhs.com.au

    Tags:
    See also:
  • Private Health Insurance Act (PHI)

    The Private Health Insurance Act 2007 was introduced in April 2007 and replaces the National Health Act 1953. All funds are governed by this legislation.

    Tags:
    See also:
  • Private Health Insurance Ombudsman (PHIO)

    The Private Health Insurance Ombudsman provides an independent service to help consumers with health insurance problems and enquiries. The Ombudsman can deal with complaints from health funds, health fund policy holders, private.. Read more

    The Private Health Insurance Ombudsman provides an independent service to help consumers with health insurance problems and enquiries.

    The Ombudsman can deal with complaints from health funds, health fund policy holders, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement.

    PHIO also manages the website www.privatehealth.gov.au where members can find out about private health insurance and search for and compare selected features for all private health insurance products offered in Australia.

    Contact Details
    Private Health Insurance Ombudsman
    Suite 2, Level 22, 580 George Street Sydney NSW 2000

    Complaints Hotline: 1300 362 072
    Email: phio.info@ombudsman.gov.au
    Websites: www.ombudsman.gov.au and www.privatehealth.gov.au

    Tags:
    See also:
  • Psychology

    Clinical Psychology Service means a clinical psychological service provided by a Recognised Provider. 

    Tags:
    See also:

Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.