Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Transport

    Western Australia, South Australia, Victoria and Northern Territory Hospital Covers pay the cost of emergency ambulance services when transported directly to hospital or treated at the scene due to a medical emergency. Transport.. Read more

    Western Australia, South Australia, Victoria and Northern Territory
    Hospital Covers pay the cost of emergency ambulance services when transported directly to hospital or treated at the scene due to a medical emergency. Transport must be provided by ambulance services recognised by CBHS.

    Ambulance benefits are not payable for transportation to hospital for the routine management of an ongoing medical condition or transportation between hospitals.

    New South Wales and Australian Capital Territory
    Part of your hospital contribution is a levy charged by your State or Territory government. This entitles you to full ambulance cover within your State and emergency ambulance cover in all other States or Territories. If you receive a bill for ambulance services please forward it to CBHS for payment.

    Queensland and Tasmania
    Most ambulance services received within your state are provided by your State government and you should not receive a bill for these services. If you receive ambulance services outside your State, the same conditions apply as for Western Australia, South Australia, Victoria and Northern Territory.

    Tags:
    bill levy state
    See also:
    Ambulance
  • Travel and Accommodation Benefits

    Travel and accommodation benefits may be payable to members who require essential medical treatment and dental treatment where it is not available at a facility within 160km round trip of the member’s home. Travel includes: .. Read more

    Travel and accommodation benefits may be payable to members who require essential medical treatment and dental treatment where it is not available at a facility within 160km round trip of the member’s home.

    Travel includes:

    • Economy class rail
    • Economy air
    • Economy bus
    • Car

    Please contact Member Care Centre on 1300 654 123 or help@cbhs.com for more details and to confirm coverage

    Tags:
    See also:
    Hospital Cover
  • Travel Insurance

    CBHS do not offer travel insurance, however, we have an arrangement with Allianz Global Assistance. For more information on their products or to request a quote, please contact their travel insurance representatives on (07) 3305.. Read more

    CBHS do not offer travel insurance, however, we have an arrangement with Allianz Global Assistance. For more information on their products or to request a quote, please contact their travel insurance representatives on (07) 3305 9865.

    Tags:
    travel
    See also:
    Overseas Claims Overseas Trave
  • Two-Way Claiming

    Medicare Two-way is an Australian Government Department of Human Services initiative designed to make lodging private health insurer claims easier for people with private health insurance. Under Medicare Two-way you can lodge all.. Read more

    Medicare Two-way is an Australian Government Department of Human Services initiative designed to make lodging private health insurer claims easier for people with private health insurance. Under Medicare Two-way you can lodge all your in-hospital and ancillary claims either with your participating private health insurer or with Medicare.

    Tags:
    claims
    See also:
    Private Health Insurance Act (PHI) Overseas Claims

Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.