Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Changing your address or details

    Each state has different rules related to ambulance coverage. If you change your home address you should make sure that you update your details with CBHS. Some changes may require you to adjust your cover. You can change your.. Read more

    Each state has different rules related to ambulance coverage. If you change your home address you should make sure that you update your details with CBHS. Some changes may require you to adjust your cover. You can change your address or contact details online or call our Member Care Centre on 1300 654 123.

    Tags:
    membership
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  • Suspension

    A member who has been with CBHS for at least twelve months and is up to date in their contributions may apply to CBHS to suspend their membership. CBHS may grant suspension if the member:     i) Will be temporarily.. Read more

    A member who has been with CBHS for at least twelve months and is up to date in their contributions may apply to CBHS to suspend their membership.

    CBHS may grant suspension if the member:

        i) Will be temporarily absent from Australia for a period greater than six weeks but not more than 36 months.

        ii) Is experiencing financial hardship over a period greater than three months but not more than 24 months.

    More information: CBHS Fund Rules

    Tags:
    membership suspension suspensions
    See also:
    suspension
  • Upgrade Membership

    To choose a higher level of membership, please contact Member Care Centre on 1300 654 123 or help@cbhs.com.au. When upgrading, waiting periods will apply to the higher level of cover. Read more

    To choose a higher level of membership, please contact Member Care Centre on 1300 654 123 or help@cbhs.com.au.

    When upgrading, waiting periods will apply to the higher level of cover.

    Tags:
    membership
    See also:
    Extras Cover

Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.