Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Direct Debit Details

    An arrangement made with a bank and the member that allows CBHS to debit money from a bank account on agreed dates. A Direct Debit Request form can be completed to update details, alternatively, it can be changed via the Member Service Centre.

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Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.