Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Overseas Claims

    Treatment and services provided overseas to CBHS members are not payable as the providers providing the treatment or service must meet the Private Health Insurance (Accreditation) Rules 2011 set by the Australian Government and CBHS Health Benefit Rules as a recognised Provider.

    Goods purchased from overseas suppliers are not payable under CBHS policies.

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If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.