Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Pre-Existing Condition

    A pre-existing condition is an ailment or illness for which the signs or symptoms were evident up to 6 months before a person became insured by a policy.  It is the opinion of the CBHS appointed doctor that determines whether the signs or symptoms were in existence – that doctor, however, will have regard to any information provided by the member’s doctor.

    Members must wait 12 months to be covered for pre-existing condition where they upgrade their cover.

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Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to help@cbhs.com.au and we'll get back to you.