Glossary of terms

Here’s a guide to assist you in understanding the meaning of the terminology used by CBHS.

  • Privacy

    CBHS respects your privacy. Protecting personal information is important to CBHS and is required by law. CBHS handles personal information in accordance with the provisions of the Commonwealth Privacy Act 1988 and the National Privacy Principles under that Act.

    You can obtain a copy of the CBHS Privacy Policy here

    CBHS has a Privacy Officer responsible for ensuring that this policy and its procedures are followed. The Privacy Officer is also available to answer any questions or complaints members and staff have in relation to privacy. The Officer can be contacted in the following ways:

    Privacy Officer
    CBHS Health Fund Limited
    Level 5, 79 George Street
    Parramatta NSW 2150
    Phone: (02) 9843 7603

    See also:

Contact Us

If you have any further questions or want more information about your health insurance, our friendly team is ready to assist you with your queries. Simply call 1300 654 123 or send an email to and we'll get back to you.