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The 3 best features of the CBHS Mobile App

17 May, 2017
CBHS Mobile App

Over 10,000 claims have been made with the CBHS app, and it's getting more popular every day. We’ve made several updates to the app, including improved provider searches, ability to declare student dependants, update subscription preferences, and easy access to your tax statement.






If you’re not using the CBHS mobile app, here’s why you should download it on your devices of choice right now:

Update 19.11.2018 - Brand new features

The CBHS app has gone through a big update -

  • FaceId / TouchId on iOS
  • Fingerprint for Android
  • Pin numbers

We've also redesigned our home page, rearranged the menu, reworked our claim details, improved our 'replace card' feature and improved overall performance.

1. Check the details of your policy at any time

Not sure what you’re covered for? The app gives you all the information on:

  • What you’re covered for
  • Quick access to full product sheets
  • The benefits and limits on your Extras
  • People covered by your policy
  • When your next payment is due

So if you’re on your way to the dentist, optometrist, physiotherapist, or to hospital, you’re only a few touches away from the full details of your coverage.

2. Make claims quickly and easily

We don’t want to waste your time with long forms or letters – you can make claims easily with your phone and its camera. It’s simple –

  • Check to make sure the account details for your reimbursement are correct
  • Choose/search for providers or pick the health service you attended
  • Enter the member/date/fee and what service was used
  • Take photos of your receipts
  • Review your claim
  • And submit!

Claims normally take 3-5 working days to process.

3. Use your location to find nearby providers

Want to know where your closest CBHS optical and dental providers are? Well, you have two options:

  1. Enter an address of your choice, and the app will show you the providers within that area
  2. Choose to search from where you are and find the nearest provider to your current location

From here, you can

  • Find the practices location on Google Maps and plan your route
  • Find the details of the practice, including the number and names of the health professionals who work there


Where can you get the app?

To use CBHS Mobile App, first register for the CBHS Member CentreThen head over to the App Store or Google Play, search for 'CBHS' and begin the download!


1911_CBHS Skyscraper Banner-07

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What Our Members Think

I joined as a CBHS member in 1978. Through many health events and challenges CBHS has always been there for me and my family. Their exceptional service over this time has always been appreciated.

- Jenny J

What Our Members Think

I've not long joined CBHS from another fund, but so far I've been impressed by the super helpful and friendly staff, the higher claim limits and rebates at a very competitive premium, and how easy it is to lodge manual claims through the app. Thanks CBHS - you've won me over! 😃

- Jessica B

What Our Members Think

What I love about CBHS is their customer service - friendly staff and always ready to help and email you the information you ask about. Keep up the great work!!!

- Linda S

What Our Members Think

I love CBHS as its so so easy to lodge a claim and whenever i need a question answered friendly consultant is one phone call away. The phone back option instead of waiting is brilliant!

- Rachel N

What Our Members Think

I have been with CBHS since I began at CBA 15 years ago...Now I have three beautiful children, one who has a disability. Our top extras cover has been really essential for his early intervention. I do love the ease of claiming online.

- Annette E

What Our Members Think

I am relatively new to CBHS and am loving it already. I worked for a CBA subsidiary a long time ago but was still eligible to join. So much better that the for-profit funds - our premium is only a little more and we pay a lower co-contribution and get great benefits. I am loving the massage rebate for my partner and gym rebate for me!

- David G

What Our Members Think

I'm extremely happy with CBHS! I have been a customer for about six years. I think the price is reasonable. And i would refer you to my family and friends any day. Thank you CBHS!!!

- Karen W

What Our Members Think

Love CBHS as I never have to doubt that they've got my back when I need it. Been through other insurers who have limited options or limits, yet cost the same or more.

- Mark F

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