Please DO NOT DELETE this page.

Blog //
  • Membership

A new way forward for knee and hip replacements

06 September, 2019
A staff helping an elderly woman with rehabilitation

CBHS is now partnering with 360 Knee Systems (360KS), an orthopaedic technology group which specialises in supporting both patients and surgeons for total joint replacements.  We’re excited to offer this new service under our wider CBHS Hospital Substitute Treatment program (HST). Our HST can help members access more affordable surgery through savings on out-of-pocket expenses while reducing time in hospital.

Typically, one in five people are dissatisfied after traditional total knee replacement surgery and one in ten for total hip replacements. 360KS is 100% focused on improving the outcomes for people needing a total joint replacement, through a holistic approach, tailoring each and every case to the individual.

The key focus of the 360KS program is to get you back into the comfort of your home sooner, avoiding an extended period of time in hospital rehabilitation. Current research shows that there is no difference in outcomes following a total joint replacement if you return directly home after surgery.

The 360KS pathway starts with pre-rehabilitation (before surgery) to prepare you for surgery and help reduce your length of hospital stay. You will be paired with a physiotherapist who will tailor an exercise program to your individual needs.

The care before and after surgery is delivered via a combination of face-to-face and telemedicine (video) consults and is supported by daily monitoring. Every patient will be given a technology pack including an iPad and an activity monitor. Your step count, wound healing, exercise and pain levels will be closely monitored. The system provides real time feedback to your physiotherapist who will act immediately or escalate to your treating surgeon when results are not as expected.

The 360KS system currently caters to knee and hip replacements, with other procedures to come. A number of surgeons at certain hospitals are already taking part across Australia, with more locations rolling out over the coming months.

Surgeons taking part in 360KS may choose to participate in CBHS Access Gap Cover (AGC), a medical gap cover arrangement which can minimise or eliminate out-of-pocket expenses for your joint replacement surgery. Ask your specialist or practice manager if they will participate.

Learn more
If you think you might be a candidate for a knee or hip replacement through 360KS, please contact or call us on 02 9685 7567 for more information. You’ll also need to hold an appropriate level of CBHS Hospital or package cover.

1911_CBHS Skyscraper Banner-07

Suggested Articles

  • AGM

    Advance Notice of Annual General Meeting and Director Nominations

    CBHS wishes to advise its members that the Annual General Meeting this year will be held on Thursday 5 November 2020 at the CBHS registered office, Level 5, 79 George Street, Parramatta, NSW 2150.
    • Membership
    7 July 2020
  • Slice of Eggs on Cakes

    Healthy snacking at home with CBHS nutritionist Chantal

    CBHS nutritionist Chantal Collins has eight tips for creating everyday healthy snacking habits that won’t undo your health and wellness goals.
    • Nutrition
    6 July 2020
  • Member Stories Jake and  Carol

    “You don’t wait when it’s to do with your children”

    When Carol and her son Jake both began experiencing the same cardiac issue, a second opinion with a world-leading doctor helped them find answers.
    • Membership
    22 June 2020
  • Member Stories Danielle

    When your world changes in one week, we’re here

    COVID-19 restrictions have forced many employers to let staff go. Danielle was one of the Australians left with no income, and wondering how to pay the bills.
    • Membership
    22 June 2020

What Our Members Think

I joined as a CBHS member in 1978. Through many health events and challenges CBHS has always been there for me and my family. Their exceptional service over this time has always been appreciated.

- Jenny J

What Our Members Think

I've not long joined CBHS from another fund, but so far I've been impressed by the super helpful and friendly staff, the higher claim limits and rebates at a very competitive premium, and how easy it is to lodge manual claims through the app. Thanks CBHS - you've won me over! 😃

- Jessica B

What Our Members Think

What I love about CBHS is their customer service - friendly staff and always ready to help and email you the information you ask about. Keep up the great work!!!

- Linda S

What Our Members Think

I love CBHS as its so so easy to lodge a claim and whenever i need a question answered friendly consultant is one phone call away. The phone back option instead of waiting is brilliant!

- Rachel N

What Our Members Think

I have been with CBHS since I began at CBA 15 years ago...Now I have three beautiful children, one who has a disability. Our top extras cover has been really essential for his early intervention. I do love the ease of claiming online.

- Annette E

What Our Members Think

I am relatively new to CBHS and am loving it already. I worked for a CBA subsidiary a long time ago but was still eligible to join. So much better that the for-profit funds - our premium is only a little more and we pay a lower co-contribution and get great benefits. I am loving the massage rebate for my partner and gym rebate for me!

- David G

What Our Members Think

I'm extremely happy with CBHS! I have been a customer for about six years. I think the price is reasonable. And i would refer you to my family and friends any day. Thank you CBHS!!!

- Karen W

What Our Members Think

Love CBHS as I never have to doubt that they've got my back when I need it. Been through other insurers who have limited options or limits, yet cost the same or more.

- Mark F