2. Claim online
Members who claim online typically receive their benefits within 1-2 business days.
Claim online by logging on to the CBHS Member Centre and following these five easy steps:
- Enter the Provider Number and choose the Service Type
- Confirm your benefit payment details, so we know where to send the money
- Enter your claim and review the benefit amount (for web claimable items)
- Upload your receipts (even on most mobile devices!)
- Submit your claim
The eClaims system will provide a benefit amount for web-claimable items and, once your receipts have been received, our claims team will confirm the exact benefit amount you will receive for other items.
If you would prefer to send receipts to us offline, your claim will begin processing the day those receipts are received by us.