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CBHS achieves lowest rate rise across industry - February 2017

by Andrew Smith | Feb 14, 2017
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A letter to members from Andrew Smith, CBHS Group CEO regarding the Australian Government approved Contribution Rate changes effective 1 April 2017

Dear CBHS members,

Thank you for your ongoing support as a member of CBHS Health Fund. As a not-for-profit health fund, please be assured that you are at the heart of everything we do.

As you might be aware, the Australian Government today approved health insurance premium increases for all health funds, with effect from 1 April 2017.


The CBHS Group is proud to announce that we have the LOWEST average rise on rates across the whole industry.

In my last letter to you in December 2016, we acknowledged members’ concerns about the affordability of health insurance, and seeking a better balance between benefits and prices. We have worked tirelessly on initiatives to keep your contribution rate increases as low as possible.

Today’s announcement is a testament to delivering on these goals.

Utilising initiatives like our Chronic Disease Management Programs (CDMP) and Hospital in the Home services, we’ve provided our members with lifelong solutions, generally faster recovery times, and improved member experiences and satisfaction levels – all at the lowest cost possible to members.

Again, please be assured we will strive to keep all future premiums as low as possible through further implementations of our programs, lobbying for lower prices on prostheses and passing on ALL future savings the Government may introduce, investing in our services (like our award-winning Member Care team) and always listening to the wants and needs of our members. Our goal is to ensure today’s announcement is NOT a one-off!

While the current rate rise is an average calculation, you and other CBHS members will be informed as to your personal rate rises over the next few weeks.

As always, we’re happy to answer any questions or provide further information. The easiest way to get in touch is through our Member Care Team by email help@cbhs.com.au or by phone on 1300 654 123.

Yours sincerely,

Andrew Smith