A whole lot more with CBHS Health

With CBHS there are so many different ways you can use your cover to help you stay healthy and well. And we’ve just added one more.

As a current CBA employee, when you hold CBHS Hospital or Hospital and Extras cover, you could unlock exclusive savings on Fitness Passport^.

Access a wide range of gyms, pools and fitness centres for a fraction of the cost of a regular gym membership, while enjoying

savings of up to $639/year~ on single and $678/year~ on family Fitness Passport memberships!

Flexible health cover options

Hospital cover

Covers you when you’re admitted to hospital, and will help pay for things like specialist fees, accommodation and theatre fees.
VIEW HOSPITAL COVER

Hospital & Extras

Mix and match Hospital and Extras covers to find the perfect combination for your lifestage and budget.
VIEW Hospital & Extras

Packaged cover

We’ve made choosing cover even easier with KickStart (Basic Plus), a cost-effective Hospital and Extras cover.

VIEW PACKAGED COVER

8 weeks free and more!

Join on Hospital & Extras cover and enjoy 8 weeks FREE cover + ALL waits waived on Extras* - but only for a limited time.

FAQs

 

 

 

For more information about joining CBHS on our flexible health cover options, contact our team on 1300 654 123, 8am-7pm (AET) or help@cbhs.com.au

 

Fitness Passport

Sign-up portal

Frequently asked questions

Terms and conditions

info@fitnesspassport.com.au

 

CBA

Thrive Active

employee.benefits@cba.com.au

How do I access the additional savings on Fitness Passport with CBHS Health Fund?
  • Easy! By joining CBHS on Hospital or Hospital & Extras cover, you can save up to $639/year~ on single and $678/year~ on family Fitness Passport memberships.
  • Once you’re a CBHS member, visit the Fitness Passport sign-up portal, then select ‘CBA employee with CBHS membership’ in ‘Membership options’.
  • Sign up with:
    • Your bank account details (You will be advised at the end of the sign-up stage when payments will commence – approximately one to two weeks after your program has been approved)
    • Your CBA employee number
    • A digital passport style photo of each person you are signing up (or you can log in later and upload this)
  • Fitness Passport has now been approved. For those who have signed up, you will be verified and emails will be sent to you to begin your fitness journey! For any further enquiries please check out your Fitness Passport portal.

~T&Cs apply. Quoted prices are based on CBHS Member Fitness Passport pricing Single or Family, Gold / Platinum, NSW. Individual pricing is subject to Fitness Passport membership type and location.

I’m a CBHS member and current CBA employee, am I eligible for the additional savings?

For exclusive CBHS member savings on Fitness Passport, the eligibility criteria are as follows:

  • You must meet the single and/or family Fitness Passport membership criteria
  • You must be a permanent, casual or fixed term employee of the CBA Group, including wholly owned CBA entities, and currently residing in Australia
  • You must be an active CBHS member i.e. premiums paid up to date and policy not suspended for travel or financial hardship reasons
  • You must hold a CBHS Hospital or Hospital & Extras cover
  • You can only claim the CBHS exclusive member pricing on Fitness Passport membership once per person/employee e.g. you can’t claim the CBHS member pricing on an individual/family Fitness Passport plan and also on a dependent child plan
How much more do I save on Fitness Passport with CBHS membership?

CBA employees with CBHS membership can save up to $639/year~ on single and $678/year~ on family Fitness Passport memberships.

Fitness Passport pricing comparison 

State CBA employee WITH CBHS membership, starting from: CBA employee without CBHS membership, starting from:
NSW $7/week $19.25/week
QLD $6/week $18.20/week
VIC $6/week $18.20/week
WA $5/week $17.15/week
SA $5/week $17.15/week
ACT $5/week $17.15/week
TAS $5/week $16.90/week
  • Prices may differ based on state and Fitness Passport membership level chosen (Silver, Gold, Platinum; Single, Family and Family plus Dependent). 

~T&Cs apply. Quoted prices are based on CBHS Member Fitness Passport pricing Single or Family, Gold / Platinum, NSW.

Once I sign up for Fitness Passport, when will I be able to start using it?

Once you sign up for Fitness Passport there is a verification process which will be completed within a week. You will then be sent an email of confirmation and details to download the Fitness Passport app to start your fitness journey.

Is the Fitness Passport membership automatically added to my CBHS membership?

No, because while we fully endorse you maxing your health and wellness, we appreciate that Fitness Passport may not be the right option for everyone. If you’d like a Fitness Passport membership, it’s easy to sign up via the Fitness Passport sign-up portal – simply navigate through the steps, selecting the exclusive CBHS member pricing. 

Can I get exclusive CBHS member pricing if I’m a CBHS member but no longer work at CBA?

No, because Fitness Passport is a CBA employee benefit. If you’re not a current CBA employee, but you hold CBHS Extras cover, you may be able to claim a benefit on your gym membership or personal training. Complete the CBHS Health Management Program Authorisation (HMPA) Form together with your healthcare professional and return to us.

Do I need to be the main policy holder on the CBHS membership?

No, you don’t need to be the main policy holder. You’ll just need to ensure you maintain an active CBHS membership on eligible cover with premiums paid up to date. 

Can I claim the cost of the Fitness Passport membership back on my CBHS health cover?

Yes, CBHS members with Extras cover can claim benefits on the cost of Fitness Passport, just like you would for a gym membership. You’ll need to submit a Health Management Program Authorisation (HMPA) Form completed by your GP, specialist, or allied health service provider, along with your claim. 

I’ve already signed up to CBA’s Fitness Passport, how do I switch to CBHS pricing?

You can easily change your employee pricing within the Fitness Passport portal. Simply update your membership by selecting the relevant ‘Commonwealth Bank CBHS member’ option.  

Can I take advantage of the CBHS exclusive membership pricing if I join CBHS at a later time?

Absolutely! When you join CBHS on an eligible cover, you can easily change to the ‘Commonwealth Bank CBHS member’ pricing on the Fitness Passport sign up portal.

Is my CBHS membership exclusive Fitness Passport pricing impacted if I decide to upgrade or downgrade my CBHS health cover?

As long as you continue to hold Hospital cover, or Hospital & Extras cover, are a CBA current employee and meet the Fitness Passport eligibility criteria, you can access the CBHS membership exclusive savings.

When can I start using the Fitness Passport membership from?

As soon as you have received your confirmation email from Fitness Passport.

What happens if I sign up to CBHS and then change my mind?
  • You have 60 days from joining CBHS to cancel your membership and receive a refund, provided you have not made a claim or have no pending claims. That’s twice the time of some other funds, because we’re sure you’ll love us!
  • If you no longer hold an active CBHS membership, you will need to transfer your Fitness Passport membership to the ‘CBA employee without CBHS membership’ pricing via the Fitness Passport sign-up portal.
What happens to my Fitness Passport if I decide to move on from CBHS?
If you no longer hold an active CBHS membership, you will need to transfer your Fitness Passport membership to the relevant ‘CBA employee without CBHS membership’ pricing. You can do this through CBA's Fitness Passport sign-up portal.
Can my family join my Fitness Passport membership?
  • As long as you meet the Fitness Passport membership criteria as a primary member (the CBA employee), your partner or spouse residing at the same address as you, as well as any financially dependant children under age 18, can be added to a family membership.
  • Fitness Passport allows dependents age 18-25 and residing at the same address as you to be added to the family membership at a Plus membership rate. Prices vary from state to state.
  • Unfortunately, grandparents, parents, siblings, cousins, etc. are not eligible.

My partner/spouse also works at CBA and we’re on the same CBHS policy. Can we both access the CBHS Fitness Passport pricing?

If you’re both current CBA employees and CBHS members, you’re both eligible for the CBHS exclusive membership pricing. It can only be applied once to each Fitness Passport membership, however. You could take out either a single or family Fitness Passport membership, depending on your needs.

Can my family and friends who are CBHS members access Fitness Passport?

Fitness Passport is a CBA employee benefit. If they work at CBA, then yes! As long as they are a current CBA employee, they will be able to sign up for Fitness Passport. 

What happens if I need to suspend my CBHS membership due to travel or financial hardship reasons?
  • We’ll need to let Fitness Passport know that you are no longer an active CBHS member, as part of our ongoing member verification process. This also applies for CBHS memberships which fall into arrears.
  • You’ll need to transfer to Fitness Passport CBA employee prices. Simply head to the Fitness Passport portal, then update your membership by selecting the relevant ‘CBA employee pricing’ option.
  • Once you become an active CBHS member again on eligible cover, you can use the Fitness Passport portal to update your membership to the ‘Commonwealth Bank CBHS member’ pricing at any point.