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Tools & Support

Here’s your one stop shop on how to get the most out of your membership
Find providers, understand your product better and access guides on our products and services. Log in to make a claim, pay a bill or get your tax statement.
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Member-owned, not-for-profit

We’re proud to be a not-for-profit health fund, driven by the needs of our members to deliver the best possible health insurance.

 

 

Quick Links

CLAIMS INFORMATION

How to claim

Your step by step guide to getting your benefits.
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Download claim forms

All the documents you need to lodge a claim.

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Fraud and vigilance

Here's how to make sure your claims are honest and accurate.

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Access Gap search

Find providers who offer Access Gap.

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Hospital search

Find your nearest public, private, and CBHS partnered hospital facilities.

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HICAPS Provider search

Find services near you with HICAPS technology.

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Recognised providers

Our specially selected, CBHS recognised providers.
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Waiting periods

Find out how long you have to wait before making claims for certain services.

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Restricted services

See the list of restricted services according to your level of coverage.

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Member information

Choice network providers

Our list of preferred providers.

Find a choice network provider

Search for CBHS choice network providers near you.

Product sheets

Extensive information on our products, covering benefits, provisions and waiting periods.

Brochures and guides

Extra, shareable information on our range of products and services.

Going to hospital

All the information you need to know as a private patient entering a hospital.

Find a provider

Search for providers near you.