Tools & Support

Here’s your one stop shop on how to get the most out of your membership
Find providers, understand your product better and access guides on our products and services. Log in to make a claim, pay a bill or get your tax statement.
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Proudly not-for-profit since 1951.

We turn 70 at the beginning of 2021. Seventy years of providing the highest value health insurance will teach you a thing or two about health and loyalty. We are proud to say that after 70 years, we still exist to bring you value every day. Simply put; our loyalty is to you and your health is our priority.

CLAIMS INFORMATION

How to claim

Your step by step guide to getting your benefits.
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Download claim forms

All the documents you need to lodge a claim.

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Fraud and vigilance

Here's how to make sure your claims are honest and accurate.

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Access Gap search

Find providers who offer Access Gap.

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Hospital search

Find your nearest public, private, and CBHS partnered hospital facilities.

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HICAPS Provider search

Find services near you with HICAPS technology.

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Recognised providers

Our specially selected, CBHS recognised providers.
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Waiting periods

Find out how long you have to wait before making claims for certain services.

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Restricted services

See the list of restricted services according to your level of coverage.

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