2016 Director Election and CBHS Notice of Annual General Meeting Announcement
CBHS’ Annual General Meeting will be held on Thursday 3rd November at 9am.
All members will have recently received a communication in relation to the Director Election and the Notice of Annual General Meeting and Proxy Form.
The 2016 Director Election has now closed. In accordance with the Constitution, the results will be announced at the AGM. Thank you for your participation in this election.
The AGM Notice of Meeting and Proxy Form outlines the items the Board is seeking member approval for. A Proxy form allows a member to appoint an individual to vote on their behalf if they are not able to attend the AGM. If you choose to nominate a proxy this is required to be returned by Tuesday 1st November 2016 at 9am (AEST). Please log in to the Member Centre to submit your Proxy Form here.
If you have any questions relating to either process, please email email@example.com
Further to the Important Announcement from CBHS
CBHS wishes to advise having completed its initial investigation into the data breach notified to members and potential members on 10 October 2016, we can confirm that the circumstance which led to unauthorised access to CBHS member information was an isolated incident.
The investigation confirms that the member information accessed was a limited set of information held by a third party contractor and was limited to the following information about the main policyholder including email (this is the email address that this email has been sent to), name, suburb, state, postcode and date of birth.
Information such as members’ full home address, health records, passwords, log in details, bank account details or credit card information is not affected. Such information is not kept on the system to which unauthorised access was gained.
CBHS has taken the following steps:
- Immediate action was taken to stop any further unauthorised access.
- We enhanced our systems that detect and prevent unauthorised access in conjunction with IT and cyber security specialists.
- We proactively and voluntarily notified the incident to the Office of Australian Information Commissioner, Australian Prudential Regulatory Authority and Department of Health.
We have also been working with IDCARE, Australia’s Identity & Cyber Crime Support Service on this matter. They advise that the information accessed is considered low risk in terms of future direct misuse. The primary risk of this unauthorised access is increased exposure to consumer scams (such as phishing emails and telephone scams).
As previously recommended, we advise members to:
- Be cautious of unsolicited communications including emails or phone calls that ask for your personal information or refer you to a web page asking for personal information. CBHS is aware of emails which refer to an unsettled account and provides an invoice.
- Avoid clicking on links or opening attachments from suspicious emails. Please mark as spam and delete them from your inbox.
The unauthorised access has also been reported to NSW Police and we are working with them in relation to this incident.
CBHS sincerely apologises for any inconvenience this incident has caused.
For more information please consult the FAQs. For additional queries and concerns, please contact our Member Care team on 1300 654 123 (7am – 7pm Monday to Friday) or firstname.lastname@example.org and they will be able to assist.
Group Chief Executive Officer
CBHS Health Fund