Due to the outbreak of COVID-19, we have restricted our hours from 9am to 6pm (Monday to Friday) Sydney time to help protect our employees and the wider community.
Please note, with effect from Wednesday 23rd March, CBHS buildings in George St Parramatta and York St Sydney CBD are closed until further notice.
We continue to be available on email and telephone during these hours to assist with any enquiries you may have.
Read a full statement from our CBHS Group CEO here.
CBHS Health Fund
Questions? Call Us Now:
1300 654 123
Here at CBHS we are committed to providing our members with exceptional member care service, simple claiming, affordable premiums and high-value products and benefits.
Email - email@example.com
Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)
From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEDT)
Fax - (02) 9843 7676
Post - CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124
Email - firstname.lastname@example.org
Phone – 02 9685 7567 Fax - (02) 9843 7676
Attention: Health and Wellness team
Parramatta NSW 2124
Email - email@example.com for paper claims
firstname.lastname@example.org for eclaims
Phone - (02) 9843 7666
Level 5, 79 George St
Parramatta NSW 2150
Email - email@example.com
Fax - (02) 9843 7677 (Provider Relations direct line)
Attention: Provider Relations
Complaints hotline: 1300 362 072 (option 4 for private health insurance)
Health insurance advice - 1300 737 299
Fax - (02) 6276 0123
Email - firstname.lastname@example.org
Website - www.privatehealth.gov.au
Post - The Private Health Insurance Ombudsman
Office of the Commonwealth Ombudsman
GPO Box 442
CANBERRA ACT 2601
CBHS Disputes and Complaints Policy:
Email - email@example.com
CBHS’s claims support service is just one of the areas in which we deliver exceptional member care. If you have any questions about online claiming or submitting claims, contact us directly on 1300 654 123 or email firstname.lastname@example.org
Find out if you're eligible to join by answering these THREE questions.
Have you ever worked (including contracting) for CBA or a CBA Group company?
Has anyone in your family ever worked (including contracting) for CBA or a
CBA Group company?
Was anyone in your family a member of CBHS before 27 March 2017?
You may not be eligible for CBHS Health Fund, but check out our sister fund CBHS Corporate Health.
CBHS Corporate Health brings you the same award-winning service and expert health cover, but is open to everyone.
Visit CBHS Corporate Health
If you have any questions, our friendly team is ready to assist you. Simply call 1300 654 123.
Ready to join the CBHS Health Fund family?
Get a quote