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At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Our Better Living Programs are available to support eligible members towards a healthier lifestyle. Each Better Living Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.
Contact us
We’re here to help.
General enquiries
CBHS Health Fund
Email - help@cbhs.com.au
Phone - 1300 654 123 (Monday to Friday 8am-7pm AET)
From overseas - (+61) 2 9843 7600 (Monday to Friday 8am-7pm AET)
Post - CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124Health and wellness
(Chronic Disease Management & Hospital Substitute Treatment Programs)
(Chronic Disease Management & Hospital Substitute Treatment Programs)
Email - wellness@cbhs.com.au
Phone – 1300 174 534
Post - CBHS Health Fund Limited
Attention: Health and Wellness team
Locked Bag 5014
Parramatta NSW 2124
To submit your claims
CBHS Health Fund
The fastest way to claim is online via Member Centre or on your smartphone using our app.
Alternatively, email claims@cbhs.com.au for paper claims or eclaims@cbhs.com.au for eclaims.
Or mail your claims to us:
CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124
Fax - (02) 9843 7676
CBHS Head Office
CBHS Health Fund
Phone - (02) 9843 7666
Post - CBHS Health Fund Limited
Level 16, 6 Hassall Street
Parramatta NSW 2150
Provider relations
CBHS Health Fund
Email - providers@cbhs.com.au
Phone - 1300 654 123 (Monday to Friday 8am-7pm AET)
Post - CBHS Health Fund Limited
Attention: Provider Relations
Locked Bag 5014
Parramatta NSW 2124
Private Health Insurance Ombudsman
CBHS Health Fund
To make a complaint, contact the Commonwealth Ombudsman at www.ombudsman.gov.au
For general information about private health insurance, see www.privatehealth.gov.au