Contact us

Email - help@cbhs.com.au

Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)

From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEDT)

Fax - (02) 9843 7676

Post - CBHS Health Fund Limited

Locked Bag 5014

Parramatta NSW 2124

Email - wellness@cbhs.com.au

Phone – 02 9685 7567 Fax - (02) 9843 7676

Post - CBHS Health Fund Limited

Attention: Health and Wellness team

Locked Bag 5014

Parramatta NSW 2124

Email - claims@cbhs.com.au for paper claims

eclaims@cbhs.com.au for eclaims

Post - CBHS Health Fund Limited

Locked Bag 5014

Parramatta NSW 2124

Fax - (02) 9843 7676

Phone - (02) 9843 7666

Post - CBHS Health Fund Limited

Level 5, 79 George St

Parramatta NSW 2150

Australia

Email - providers@cbhs.com.au

Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)

Fax - (02) 9843 7677 (Provider Relations direct line)

Post - CBHS Health Fund Limited

Attention: Provider Relations

Locked Bag 5014

Parramatta NSW 2124

Complaints hotline: 1300 362 072 (option 4 for private health insurance)
Health insurance advice - 1300 737 299
Fax - (02) 6276 0123
Email - phio.info@ombudsman.gov.au
Website - www.privatehealth.gov.au
Post - The Private Health Insurance Ombudsman
Office of the Commonwealth Ombudsman
GPO Box 442
CANBERRA ACT 2601

CBHS Disputes and Complaints Policy:

www.cbhs.com.au/contact-us/disputes-and-complaints

Email - complaints@cbhs.com.au

Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)

From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEDT)

Fax - (02) 9843 7676

Post - CBHS Health Fund Limited

Locked Bag 5014

Parramatta NSW 2124