Questions? Call Us Now:
1300 654 123
Our member-owned health fund is for current and former CBA Group staff, their families and contractors – find out now if you’re eligible to join the CBHS family!
CBHS Health Fund
Here at CBHS we are committed to providing our members with exceptional member care service, simple claiming, affordable premiums and high-value products and benefits.
Email - help@cbhs.com.au
Phone - 1300 654 123 (Monday to Friday 7am-7pm AEDT)
From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEDT)
Fax - (02) 9843 7676
Post - CBHS Health Fund Limited
Locked Bag 5014
Parramatta NSW 2124
Email - wellness@cbhs.com.au
Phone – 02 9685 7567 Fax - (02) 9843 7676
Attention: Health and Wellness team
Email - claims@cbhs.com.au for paper claims
eclaims@cbhs.com.au for eclaims
Phone - (02) 9843 7666
Level 5, 79 George St
Parramatta NSW 2150
Australia
Email - providers@cbhs.com.au
Fax - (02) 9843 7677 (Provider Relations direct line)
Attention: Provider Relations
Complaints hotline: 1300 362 072 (option 4 for private health insurance) Health insurance advice - 1300 737 299 Fax - (02) 6276 0123 Email - phio.info@ombudsman.gov.au Website - www.privatehealth.gov.au Post - The Private Health Insurance Ombudsman Office of the Commonwealth Ombudsman GPO Box 442 CANBERRA ACT 2601
CBHS Disputes and Complaints Policy:
www.cbhs.com.au/contact-us/disputes-and-complaints
Email - complaints@cbhs.com.au
CBHS’s claims support service is just one of the areas in which we deliver exceptional member care. If you have any questions about online claiming or submitting claims, contact us directly on 1300 654 123 or email help@cbhs.com.au