Contact us

We’re here to help.

General enquiries

CBHS Health Fund

Email - help@cbhs.com.au

Phone - 1300 654 123 (Monday to Friday 7am-7pm AEST)

From overseas - (+61) 2 9843 7600 (Monday to Friday 7am-7pm AEST)

Post - CBHS Health Fund Limited

Locked Bag 5014

Parramatta NSW 2124

Health and wellness

(Chronic Disease Management & Hospital Substitute Treatment Programs)

(Chronic Disease Management & Hospital Substitute Treatment Programs)

Email - wellness@cbhs.com.au

Phone – 1300 174 534 

Post - CBHS Health Fund Limited

Attention: Health and Wellness team

Locked Bag 5014

Parramatta NSW 2124

To submit your claims

CBHS Health Fund

The fastest way to claim is online via Member Centre or on your smartphone using our app.

Alternatively, email claims@cbhs.com.au for paper claims or eclaims@cbhs.com.au for eclaims.

Or mail your claims to us:

CBHS Health Fund Limited

Locked Bag 5014

Parramatta NSW 2124

Fax - (02) 9843 7676

CBHS Head Office

CBHS Health Fund

Please note CBHS buildings in George St Parramatta and York St Sydney CBD are closed until further notice.

Phone - (02) 9843 7666

Post - CBHS Health Fund Limited

Level 5, 79 George St

Parramatta NSW 2150

Provider relations

CBHS Health Fund

Email - providers@cbhs.com.au

Phone - 1300 654 123 (Monday to Friday 7am-7pm AEST)

Post - CBHS Health Fund Limited

Attention: Provider Relations

Locked Bag 5014

Parramatta NSW 2124

Private Health Insurance Ombudsman

CBHS Health Fund

To make a complaint, contact the Commonwealth Ombudsman at www.ombudsman.gov.au

For general information about private health insurance, see www.privatehealth.gov.au