Health and medical services in the safety of home

Many chemotherapy treatments can be delivered safely at home and so can treatments for multiple sclerosis, rheumatoid arthritis, Crohn’s and other diseases. 

Chemo@home is Australia’s leading provider of home-based infusion services and one of our recognised providers. Their highly-trained specialist nurses can administer over 140 different infusion treatments. They know that patients undergoing chemotherapy are immunocompromised, so they always take extra precautions to protect you, and your families.

We also have an arrangement with  National Home Nurse (previously MOHIS), which is a national service, largely based on Australia’s East Coast.

Before undergoing any chemotherapy at home, your doctor will need to confirm your suitability for treatment.

Some chemotherapy and some immunotherapies are covered under CBHS Hospital cover. Call our Wellness Team on 1300 174 534 or email wellness@cbhs.com.au to find out more.

Specialist wound care nurses can dress wounds including those needing vacuum-assisted closure (negative pressure wound therapy), manage drains, deliver IV antibiotics, manage medications and develop treatment plans, all from the comfort of your own home.

By arranging care for complex or chronic wounds at home we can shorten your hospital stay, or sometimes help you avoid it altogether.

Contact our health and wellness team to find out more at wellness@cbhs.com.au or on 1300 174 534.

Care at home

Early mental health intervention at home may help to prevent a hospital admission. Or, the right help at home can help shorten a hospital stay. You can access specialised mental health nurses who are trained to help with acute or chronic mental health conditions. They can visit you at home to offer psychological support, help with medications. They can also provide phone or video consultations.

If you’re eligible for mental health care at home, you’ll also have access to 24-hour phone support. Call 1300 654 123 and ask to speak to our Health and Wellness team.

If you need immediate help, call 000 or Lifeline on 13 11 14.

If you become terminally ill, we understand that you might prefer to be at home and close to loved ones whenever possible. Palliative care nurses can help you and your family by monitoring and managing pain, administering medication and helping with personal care such as bathing and dressing.

Palliative care nurses work to preserve dignity and choice in end of life care. They are experienced in dealing with grief, fear and anxiety.

The better prepared you are for surgery, the faster and more successful your rehabilitation is likely to be.

We offer ‘pre-habilitation’ programs for members facing elective surgery such as joint replacements. The service can include nursing support, physiotherapy, pain management, sleep hygiene, nutrition and self-care, so when you do go into surgery, you’ll be as ready as you can be − and more likely to make a good recovery afterwards.

There are no out-of-pocket expenses for members with an appropriate level of Hospital cover.

Rehabilitation is vital after a major surgical procedure like a joint replacement, or a major event such as a stroke.

Physiotherapists can deliver personalised exercise programs that help you leave hospital sooner and recover at home. They can help you work towards regaining your strength, balance and mobility and help you manage or prevent fatigue, pain, and muscle stiffness.

Occupational therapists can assess and reduce any risks in your home. They can organise and deliver any aids you might need and help you return to normal daily living.

Health professionals are able to come out to your home. Or, if you’re self-isolating we can deliver telehealth rehab programs that run remotely, for six to eight weeks. These programs include welfare checks and mental health support.

If it’s appropriate as part of your Hospital Substitute Treatment program, we can arrange for someone to help with showering, dressing, cleaning and light domestic duties while you concentrate on getting better.

Most of these services incur no out-of-pocket expenses if you hold CBHS Hospital cover. Call our Health and Wellness team on 1300 174 534 or email wellness@cbhs.com.au for more details on any of the above services.