Service updates

Changes to operating hours

CBHS will be closed on the following public holidays:

Monday 7 October 2024
Wednesday 25 December 2024
Thursday 26 December 2024.

Reduced hours:
Friday 27 December 2024
9am-5pm AET

Our normal operating hours are Monday to Friday 8am-7pm AET

You can access many essential services in our Member Centre, at any time or place. This includes making claims or checking their status. Hit the button below to log in.

Latest updates

There are no outages affecting services to members.

Protecting yourself online: Advice and support

Please report any suspicious activity on your CBHS membership to us on 1300 654 123. Remember, CBHS will never contact you requesting your passwords or other sensitive information.

To keep up-to-date with the latest online security information, please refer to these trusted and reputable websites:

The Australian Cybersecurity Centre (ACSC):
- Report a cybersecurity incident
- Protect yourself and your family against cybercrime
eSafety, Australia’s independent regulator for online safety: Online safety | eSafety Commissioner
Australian Competition & Consumer Commission (ACCC): Scamwatch
Moneysmart
IDCARE which is an independent organisation that provides free support to individuals impacted by scams or fraud. You can contact IDCARE by calling 1800 595 160.

CBHS service updates

Changes to operating hours

Latest updates

Protecting yourself online: Advice and support

We’re here to help