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CBHS Health logo
  • Health insurance
    • Types of cover
      • Hospital & Extras
      • Hospital cover
      • Extras cover
      • Packaged cover 
      • Ambulance cover
      • Dependant cover
    • Lifestage cover
      • Singles & couples
      • Families & sole parents
      • Mature families
      • Retirees
    • Why CBHS
      • Why join CBHS
      • Testimonials & stories
      • Member-owned fund
      • Why do I need private health insurance?
    • Health insurance explained
      • Check your eligibility
      • Switching health insurance providers
      • Waiting periods
      • Restricted services
      • Government initiatives
  • Member health
    • Health & wellbeing
      • About health & wellbeing
      • Healthy living
      • Events & resources
      • CommBank Health Hubs
    • Get care
      • About getting care
      • Before your hospital stay
      • Hospital in the home
      • Rehabilitate & recover
    • Managing your health
      • About managing your health
      • Services at home
      • Artificial aids & healthcare aids 
    • Health services
      • Health services A-Z
      • Common procedures
      • Find a service or hospital
  • Tools & support
    • Handy tools
      • Tax statement
      • Member discounts
      • Forms & downloads
      • CBHS mobile app
      • Going to hospital
    • How to
      • Pay my bill 
      • Refer a friend or family
      • How to claim
    • Updates
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      • Hospital search
      • Access Gap Cover
      • HICAPS provider search
      • Choice Network provider
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At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Health and Wellness Programs are available to support eligible members towards a healthier lifestyle. Each Health and Wellness Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.

CBHS service updates

Information on changes to operating hours, services and helpful online safety resources for our members.

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Changes to operating hours

CBHS will be closed on the following public holidays:

Monday 7 October 2024
Wednesday 25 December 2024
Thursday 26 December 2024.

Reduced hours:
Friday 27 December 2024
9am-5pm AET

Our normal operating hours are Monday to Friday 8am-7pm AET

You can access many essential services in our Member Centre, at any time or place. This includes making claims or checking their status. Hit the button below to log in.

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Latest updates

There are no outages affecting services to members.

 

Protecting yourself online: Advice and support

Please report any suspicious activity on your CBHS membership to us on 1300 654 123.  Remember, CBHS will never contact you requesting your passwords or other sensitive information.


To keep up-to-date with the latest online security information, please refer to these trusted and reputable websites:  

  • The Australian Cybersecurity Centre (ACSC): 
    • Report a cybersecurity incident 
    • Protect yourself and your family against cybercrime 
  • eSafety, Australia’s independent regulator for online safety: Online safety | eSafety Commissioner
  • Australian Competition & Consumer Commission (ACCC): Scamwatch 
  • Moneysmart 
  • IDCARE which is an independent organisation that provides free support to individuals impacted by scams or fraud. You can contact IDCARE by calling 1800 595 160. 

CBHS_Service updates

We’re here to help

Our Member Services team is available to assist you on 1300 654 123 (8am-7pm AET weekdays) or email us at help@cbhs.com.au.

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The CBHS Group acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we gather, live and work. We pay our respect to First Nations peoples and their Elders, past and present.

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