At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Our Better Living Programs are available to support eligible members towards a healthier lifestyle. Each Better Living Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.
Proudly not-for-profit since 1951.
We turned 70 at the beginning of 2021. Seventy years of providing the highest value health insurance will teach you a thing or two about health and loyalty. We are proud to say that after more than 70 years, we still exist to bring you value every day. Simply put; our loyalty is to you and your health is our priority.
The Board must have at least five directors but not more than seven. It may have a maximum of three directors who are not members of CBHS.
The CBHS Board has six independent non-executive directors, who are members of CBHS. The Board has also appointed the Group CEO as an executive director. An executive director position is not counted towards the minimum or maximum number of directors.
Details of the directors’ tenure, experience, qualifications, responsibilities and attendance at meetings are set out in the Directors’ Report on pages 28 to 29 of our 2022 Annual Report. In addition, directors’ biographies can be found on the Board of Directors page.
The Board Charter specifies how CBHS and its related bodies corporate are governed so as to promote CBHS and the interests of its members.
The Board of CBHS is responsible for the governance of CBHS. The Charter sets out:
- The role and responsibilities of the Board, committees and management;
- Which responsibilities are delegated to a Board Committee or to the Executive Management team;
- The membership and operation of the Board;
- A structure for determining how board decisions are made; and
- Details regarding the Board’s interaction with the CBHS Group.
The Board and Board Committees
Health Insurers are governed by the Australian Prudential Regulation Authority (APRA). The Prudential Standard CPS 510, Governance Standard states that the Board must establish Audit and Risk committees.
In addition to this requirement, the Board has established the following Committees:
- Asset & Liability Committee;
- People & Remuneration Committee.
The membership of the Board and its committees are set out below:
|Director||Position Title||Board||Asset & Liability|
|Audit Committee||Risk Committee||People & Remuneration Committee|
|Peter MacCuspie||Non-executive Chair, Independent||NEC||NED|
|Non-executive Director, Independent||NED||NED|
|Jay MacGregor||Non-executive Director, Independent||NED||NED||NED||NEC|
|Nicolette Rubinsztein||Non-executive Director, Independent||NED||NEC|
|Fintan Thornton||Non-executive Director, Independent||NEDC||NEC||NED|
|Stuart Rodger||Non-executive Director, Independent||NED||NEC||NED||NED|
|Helen Troup||Group CEO & Executive Director||GCEOED|
|Gerard Parlevliet||Committee Member||NDCM|
NEC = Non-executive Chair
NEDC = Non-executive Deputy Chair
GCEOED = Group Chief Executive Officer & Executive Director
NED = Non-executive Director
NDCM = Non-director, Committee Member
Attendance at Annual General Meeting
Directors are encouraged to attend CBHS’ Annual General Meeting however, attendance is not mandatory. Directors who attended the 2022 CBHS Annual General Meeting were:
View the CBHS Constitution including amendments up to and including all amendments passed at the Annual General Meeting on 10 November 2022.
Board Committee Charters
The Board has adopted Charters for each committee:
- Asset & Liability Committee Charter
- Audit Committee Charter
- Risk Committee Charter
- People & Remuneration Charter
Code of Conduct & Ethics
At CBHS we aim to conduct our business according to the highest standards of honesty, integrity, respect and fairness when dealing with all our customers and employees.
CBHS has developed an Ethics Policy which outlines acceptable principles to be applied by all staff in their day to day activities and behaviour.
CBHS has implemented various policies and procedures to enable our employees to carry out their duties in accordance with the Company’s values. These policies include:
- Ethics Policy (Code of Conduct)
- Group Whistle-Blower Protection
- Group Workplace Health & Safety Policy
- Modern Slavery Statement
At CBHS, we recognise and value the individual differences of our workforce and actively promote an inclusive culture and collaborative working environment, where in line with our CARE Values, people are treated fairly and with respect.
CBHS has policies and practices in place to ensure equity for all employees.
On an annual basis, we submit a report to the Workplace Gender Equity Agency (WEGA) in order to comply with the Workplace Gender Equality Act 2012.
This report confirms our ongoing commitment to workplace equality.
Rather than targeting numbers within particular groups, we make equity-based decisions in all of our people practices, aiming for equal representation of males and females where appropriate.
Find the latest WGEA reports below:
Senior and Executive Officers
Meet our Senior and Executive Officers.