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About us

About us

CBHS is a great place to work with positive, capable and dedicated people, who live our values and work together. We have over 140 employees across the major Australian states.

Founded by CommBank

Founded by CommBank

In 1951, we were founded by CommBank to look after the health and wellbeing of all staff. To this date, we continue to support current and former employees of the CBA Group and their direct families.

Our mission

Our mission

We are a member owned health fund providing a choice of products that meet our own members' needs through an exceptional service and value experience. We are known for improving the health and wellbeing of our members rather than just paying claims.

In 1951, CBHS Health Fund was established by CommBank...

CBHS was setup by the CBA Group to look after the health and wellbeing of its staff. In November 1996, CBHS separated from the Commonwealth Bank, and changed its name to CBHS Friendly Society. In 2007, CBHS opened its eligibility to immediate family members of CBA Group staff and ex-staff, and changed its name to CBHS Health Fund Limited. Although now separated from the Commonwealth Bank, we still retain the same core purpose to look after the health and wellbeing of CBA employees.

CBHS Health Fund is now a standalone not for profit fund, and is located in Parramatta, Sydney. We have expanded our local presence in each major state through our relationship representatives. These representatives routinely visit the CBA Group offices to communicate CBHS to new starters, provide comparison quotes and ensure that existing members are on the right level of coverage for their life stage.


CBA Branch


Over 100 staff to service members

In Parramatta, CBHS Health Fund employs over 100 staff. You can visit our offices in Parramatta and talk to our staff in person, lodge claims or ask for a comparison quote. Due to our strong connections and history with the CBA Group, a number of our staff are former or transferred CBA Group employees. We have retained a professional, friendly and high service culture. This culture ensures that our members receive the benefits of a commercial organisation as well as the care and consideration that comes with a not for profit health fund.

Our culture & behaviours


Behaving professionally


Embracing change


Lend a hand


Owning our actions


Navigating problems


Growing and developing

Better ways to service you

At CBHS, we do not have the expenses that come with bricks and mortar branches. Instead, we are focusing on providing exceptional service via email, phone and web. In fact, we are expanding our online services and exploring new ways that we can service you from the comfort of your work or home. We are also constantly improving our provider and access gap networks to ensure that you have close access to these services.

CBHS Office

Our History

For over 60 years as a not for profit health insurer, we have been committed to looking after the health of more than 80,000 Australian families.

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Corporate Information

CBHS is a member owned not for profit health fund. Each year members are invited to participate at our AGM and / or receive our annual report.

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